7/1/2010
Q:Do you carry the red pegged votive glass in other colors?
A: We are hoping to produce the product in other colors in the future but currently we only have this glass available in the red color. Edit: As of 2013, we do have several color options, as well as a clear version available.
Q:Can an item on your website be ordered in a different finish?
We do expand our product line to include different finishes.Usually we make the decision to add an existing item in a different finish based on customer requests. If you see an item that you like, but prefer a different finish than we have available, please send us an email to let us know what you would like. We just might be able to make it happen!Q:Do you do custom design work?
A:Yes, we love doing custom designs. First, please be aware that most special design orders require a minimum of 50 pieces be ordered. Also, this is a lengthy process, and the usual lead time is around 4 to 6 months. If you have a special requirement, please let us know and we will let you know if it can be done.
Q: Can I have a glass custom made? About how much does that cost? How long would it take?A: We can custom design and make glass to your specifications. Due to the production method for die blown glass, however, our minimum quantity per production run is 500 pieces or more. As a result, we do require a minimum order quantity of 250 units for custom design pieces. In addition, there is a design and tooling fee. This fee varies greatly depending on the size and complexity of the item, but the average fee is $500. If you would like an exact price quote please let us know and we can get that for you.
The timing for this process from start to completion is usually 4 to 6 months.