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Brass Care and Maintenance (2)History (1)Shipping Questions (2)
Product Information (3)New Product Requests (2)Questions about B & S Traditions (2)
Customer Comments (5)  
 
Top 5 Articles
Cleaning
Q:What can I use to clean my brass items? A: Almost all of our brass, silver and pewter products are lacquered. This clear coating has the effect of sealing the metal, ......
●●●●● Last Update: 2008-02-29 Views: 4
can you have an item engraved when purchasing from you?
We can occasionally arrange for engraving, but it is much better done locally so that you can see the exact font, size, and location where the engraving will be done. Trophy ......
Not Rated Last Update: 2008-02-06 Views: 2
I need a holder that will fit a 1"-1 1/8" candle, I'm looking for inexpensive, but nice for church. None of your candle holders say what size candle will fit, will you please help me out and let me know my choices from your web site. Thank you, Carolyn Fortner RiverDale United Methodist Church
As for candle holders, those we carry are intended for standard 7/8\" candles. We also have a few taper holders that are for thin tapers of about 1/2\". For larger size ......
Not Rated Last Update: 2008-02-06 Views: 2
I im tring to place an order for 2 hurricane candle holders. I live in England, do you ship over here? I really want these items and have no problem paying additional postage costs due to weight. Please let me know. Thanks Darren.
We are often asked about international shipping. Yes, we can do that. At this time, our shipping charge system is not configured to give accurate shipping prices, but we can calculate ......
Not Rated Last Update: 2008-02-06 Views: 1
Word meaning:What is the origin of the word "sconce?"
A sconce is a type of light fixture affixed to a wall in such a way that it uses only the wall for support, and the light is usually directed upwards. It does not have ......
Not Rated Last Update: 2008-02-06 Views: 1
Last 10 Articles
Just wanted to let you know that the Brass Air Twist Candlesticks arrived today and...They are BEAUTIFUL! I'm going to have a hard time giving them away. I bought them as a Wedding gift and I must say that I am very proud of my gift! I hope the couple appreciates them as much as I do. Thank you so much for a great online buying experience!
Thank you so much for your feedback! ...
Not Rated Last Update: 2008-08-29 Views: 1
Thank you for the quick service! I received my order yesterday and the champagne flutes are wonderful! I'm sure they will be a hit at my sister's wedding!
We appreciate your feedback! Enjoy the wedding!...
Not Rated Last Update: 2008-08-17 Views: 1
I just received my brass candlesticks and I am SO impressed! They are beautiful and hefty in weight. I am very pleased. I can hardly wait to order more. And I will feel very confident ordering candlesticks as wedding presents. They really are quite impressive. Thank you so much. You have made it affordable to fill my New England style farmhouse with period lighting.
We are so pleased that you enjoy your purchase. Thank you for your feedback!...
Not Rated Last Update: 2008-08-08 Views: 1
Received the wall sconces yesterday and I cannot tell you how much I love them...nice solid,well crafted and beautiful on my wall...But most of all I just want to thank you for your diligence and great custormer service...best I've seen in quite awhile...Thank you thank you thank you....Highly recommend!!!!!!
Thank you so much! We value our customers above all else, and love to hear that we have made them happy!...
Not Rated Last Update: 2008-05-06 Views: 1
Different finishes?
Can an item on your website be ordered in a different finish?...
Not Rated Last Update: 2008-04-18 Views: 1
Colored Votive Glass
Do you carry the red pegged votive glass in other colors?...
Not Rated Last Update: 2008-04-18 Views: 1
Help With Candlesticks
A couple of weeks ago I talked to your Laura about the postage of some candlesticks to England.I asked some questions, I asked for help and opinions, and Laura said she ......
Not Rated Last Update: 2008-04-18 Views: 1
What are your hours?
Our official business hours are Monday through Friday, from 9:00AM to 5:00PM Pacific Standard Time. Often, however, we are here late and on weekends as well. We monitor our email and ......
Not Rated Last Update: 2008-03-25 Views: 1
How can we contact Brass and Silver Traditions?
<P>We are always available by email at customerservice@brassandsilvertraditions.com, and we reply personally and promptly to all inquiries. </P><P>You can also contact us by phone at 805 964 3420, or toll free ......
Not Rated Last Update: 2008-03-25 Views: 1
How long does it take to ship items once we place our order?
We ship all in stock orders within two business days. When possible, we try to ship orders the same day they are placed. Our cutoff time for same day shipping is ......
Not Rated Last Update: 2008-03-15 Views: 1