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< Product Care and Maintenance |
Shipping Questions >
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| 7/22/2011
by
Holly M.
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Q: Are your Factory Seconds refundable?
A: No, unfortunately the high shipping and handling costs involved makes offering refunds on these products impractical for both us and our customers.
Q: Can I get free shipping with Factory Seconds items?
A: No, our free shipping promotion does not apply to Factory Seconds. These products are already being sold at a loss, so free shipping is not offered when purchasing Factory Seconds. However, if you purchase $50 or more of regular products in the same order as your Factory Seconds then the free shipping will apply to the entire order.
Q: Can you describe
the imperfections in your Factory Seconds?
A: Each item we sell is hand inspected prior to
shipping. Merchandise with significant defects is recycled as scrap metal. Many
pieces, though, have small blemishes, discoloration, or scratches that make
them unsuitable to be sold at regular retail. When the imperfections can only
be seen upon close inspection, we offer them for 50% off as Factory Seconds.
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< Product Care and Maintenance |
Shipping Questions >
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Check out our "Discontinued Sale Page"!! These items are 70% off and once they are gone, they're gone! Get yours while supplies lasts! Store Wide Savings!: Savings on all of our products in the store! Be sure to type in the coupon code "save10" at Checkout to receive 10% off your items! |
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Brass Candlesticks
