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Frequently Asked Questions

General Product Questions

6/5/2010 by Laura Z
Information regarding engraving, product use, and other general questions.

New Products/Special Orders

7/1/2010 by Laura Z
Answers to your questions about custom design work and new products

Policies and Procedures

8/17/2011 by Holly M.
Non-product related questions

Product Care and Maintenance

7/15/2010 by Father J
Information about caring for your brass, silver, and pewter products

Questions about Factory Seconds

7/22/2011 by Holly M.
Information regarding our Factory Seconds

Shipping Questions

9/22/2008 by Dina B.
Information regarding our shipping speed and options. Shipping info is also available on our Policies page.

Social Marketing Links

Follow us on Twitter and Facebook for exclusive fan offers!

Waiting List, Backorder and Out of Stock Questions

6/11/2012 by Holly M.
Information on our waiting list, back order and out of stock items.