Brass & Silver Traditions
5821 NE Mason St
Portland, OR 97218
We love to hear from our customers!
Need help or just don't like placing orders over the Internet? Email us at customers[email protected] You can contact us by phone at 866 964 3420. If we are unavailable when you call, please leave us a message and we will return your call. Being a small internet based business, our phone hours are varied, but we respond promptly to all messages. We are always happy to answer any questions by either e-mail or telephone!
We strive to provide the highest level of personalized customer service. Our philosophy is to only offer the type of service that we love to receive ourselves. Our mission is to provide the best possible service and highest quality merchandise at reasonable prices. To that end, we answer all inquiries promptly and personally, and hand inspect each and every item we sell prior to shipping. We are a very small, privately owned company, so you never need to worry that you won't be able to reach the same person again when you contact us!
Our specialties are Colonial style candle lighting and home decor, and replacement hurricane glass. Many of our products were formerly produced by Virginia Metalcrafters and Baldwin Brass when they were still operating. While these items now carry the Brass & Silver Traditions brand name, they are still produced in the same factory that was used by both VM and Baldwin. We have worked hard to develop a broad product line, still specializing in Early American decor, while adding contemporary designs to our inventory. We are proud of the resulting diversity of our product line, and encourage feedback from our customers regarding merchandise you would like to see us carry. Also, we can design and produce custom glass and metal pieces to your specifications - minimum quantities required. Please contact us for custom design information.
Each brass and plated item from Brass and Silver Traditions, whether a brass candle holder, silver wall sconce, or hurricane lamp is hand inspected prior to shipping, and is then carefully wrapped in a delicate layer of non-abrasive, sulfur free, tarnish-resistant tissue, placed in a plastic bag, wrapped in heavy paper or felt bag, and then packaged in individual boxes.
We offer an extensive line of Brass Candlesticks, Silver Plated Candlesticks, and Pewter Candle Holders, Chambersticks, Hurricane Lamps, Candelabras, Trivets, Bookends, Bells, Revere Bowls, Snuffers, Sconces, Candle Followers, and 100% Beeswax Candles.
We are proud to share our licensed Williamsburg Collection with you. Be sure
to visit our Colonial
Williamsburg page to view our Williamsburg Candlesticks, Bookends, and
Thank you for visiting our virtual store!
Featured below are some of the comments we have received from our customers. Have a comment you would like to add? Simply email your feedback to [email protected]
Here is what some of our customers have to say. Read through our individual product reviews for more.
I wanted to take a minute and thank you for the free gift you sent with
my order #AB-10542. That was great, you made my day!!! The small brass
candlestick and taper was a suprise and welcomed treat. It now sits on a
130 year old "Victorian" shaving stand and it looks awesome. This is
why I continue to do business with you. Your service is great, your
delivery is fast and you take the time too think about your customer. I
could not be more satisfied...Thanks again
Received the wall sconces yesterday and I cannot tell you how much I love them...nice solid,well crafted and beautiful on my wall...But most of all I just want to thank you for your diligence and great customer service...best I've seen in quite awhile...Thank you thank you thank you....Highly recommend!!!!!!
Thank you for the quick service! I received my order yesterday and the champagne flutes are wonderful! I'm sure they will be a hit at my sister's wedding!
I just received my brass candlesticks and I am SO impressed! They are beautiful and hefty in weight. I am very pleased. I can hardly wait to order more. And I will feel very confident ordering candlesticks as wedding presents. They really are quite impressive. Thank you so much. You have made it affordable to fill my New England style farmhouse with period lighting.
The candlesticks arrived today. I am delighted with them! It is not often one gets wonderful, friendly service and great items, so I had to write a note to tell you just how much I appreciate the help, advice, patience and above all the friendly way I was treated. Thank you!
This item was so nice that I purchased another one from your company. Great customer service. Will definately purchase from Brass & Silver Traditions again! Thanks!
OUTSTANDING company! It doesn't get any better than this. Buy with confidence. Simply the best. I couldn't be happier.
Beautiful solid brass wall sconces and service to equal the product A+++++++++
Very fast service. Good quality Brass lamp as advertised. Definitely will order from Brass & Silver again! Thanks.
Wonderful products! I got some of these candleholders and like them so much I'm getting more for gifts! - Tim S., Burdett, NY
Fast shipping ! Got here in 4 days ! It's simple and elegant ! I love it ! I'll be back for more ! Thank you. - Jason S, Jacksonville, OR
I just received my 3 ring holders and they are beautiful! I wanted to thank you for sending the sherry goblets also even though I had lost my coupon. You didn't have to do it, which shows me the integrity of your company in dealing with customers! The goblets are exquisite and I shall enjoy them. I WILL be ordering from you again and thanks for the prompt delivery and gift! - Rebecca W., Waxhaw, NC.
You and your company are deserving of accolades not only for such a prompt response to my order, but your willingness to go the extra mile in an effort to have it shipped out by UPS Ground today to effect delivery by the date preferred. - Barbara R., Charlottesville, VA.In a word, outstanding! Be assured I shall recommend your company as a vendor-of-choice to friends who are seeking like products. - Barbara R., Charlottesville, VA.